Privacy Policy for Touchstone London

Last Updated: 11/10/2024

Welcome to the Touchstone London Privacy Policy. At Touchstone London, accessible from www.touchstonelondon.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of personal information that is collected and recorded by Touchstone London and how we use it.

Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.


1. Information We Collect

We collect the following types of personal data when you voluntarily provide them to us:

  • Names
  • Email Addresses
  • Addresses

This data is only collected when you choose to submit it through forms on our website, such as when you subscribe to our newsletter.


2. Purpose of Data Collection

We collect and use your personal data for the following purposes:

  • To send you promotional newsletters and offers regarding our products and services.
  • To keep you updated on news, special offers, and other information that we believe will be of interest to you.

We will not use your personal data for any other purposes without your explicit consent.


3. Consent

By subscribing to our newsletter or providing your personal data, you consent to our collection and use of your personal data in accordance with this Privacy Policy.

Consent is obtained through:

  • checkbox on our forms where users voluntarily agree to provide their email addresses for the purposes stated above.
  • You may opt-out of receiving communications from us at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

4. Third-Party Data Sharing

We do not share your personal data with any third-party companies. We handle all data internally and only use it for the purposes outlined in this policy.

However, we do use third-party services for analytics and email marketing, which may collect non-personal data such as website usage through cookies. These services are listed below:

  • Google Analytics (for website traffic monitoring)
  • [Mailchimp] (for sending newsletters)

These third parties have access to your data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.


5. Data Security Measures

We take data security seriously and have implemented the following measures to protect your personal information:

  • SSL Encryption: All data transmitted between your browser and our website is encrypted using Secure Socket Layer (SSL) technology.
  • Data Access Control: Only authorized personnel have access to the personal data that you provide.

Although we take all necessary precautions, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee the absolute security of your data.


6. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

  • We will inform you of any material changes to this Privacy Policy by posting the updated version on our website and, if appropriate, notifying you via email.
  • We encourage you to review this page periodically for any changes.

7. Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR), you have the following rights:

  • Right to Access: You have the right to request access to the personal data we hold about you.
  • Right to Rectification: If your data is inaccurate or incomplete, you can request that we correct or complete it.
  • Right to Erasure: You can request that we delete your personal data when it is no longer necessary for the purposes for which it was collected.
  • Right to Withdraw Consent: You can withdraw your consent for us to process your personal data at any time.

To exercise any of these rights, please contact us at Info@touchstonelondon.com.


8. Contact Information

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please feel free to contact us:

Email: Info@touchstonelondon.com

Postal Address:
Touchstone London
Company Registration No: 15362540 Registered Office: Unit 3a 34-35 Hatton Garden, Holborn, London, United Kingdom, EC1N 8DX
London, UK


9. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to improve your browsing experience and understand how you interact with our website. For more information, please refer to our Cookie Policy. See below:
Cookie Policy for Touchstone London

Last Updated: 11/10/2024

At Touchstone London, we use cookies and similar tracking technologies to enhance your experience on our website. This Cookie Policy explains what cookies are, how we use them, and your choices regarding their use.


1. What are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help the website remember your actions and preferences (such as login, language, font size, and other display preferences) over a period of time, so you don’t have to re-enter them whenever you come back to the site.


2. Types of Cookies We Use

We use the following types of cookies on our website:

  • Necessary Cookies: These cookies are essential for the website to function properly. They enable basic features such as page navigation and access to secure areas of the site.
  • Performance Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve the performance of our site.
  • Functional Cookies: These cookies allow the website to remember choices you make (such as your language or region) and provide enhanced, more personalized features.
  • Targeting/Advertising Cookies: We use these cookies to deliver advertisements that are relevant to your interests. They may also limit the number of times you see an ad and help measure the effectiveness of advertising campaigns.

3. Third-Party Cookies

In addition to our own cookies, we may use third-party services such as Google Analytics, which may set their own cookies to report on usage statistics of our website.


4. How You Can Control Cookies

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by modifying your browser settings. If you choose to block cookies, some features of our website may not work as intended.

Here are links to cookie management settings for popular browsers:


5. Changes to This Cookie Policy

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically for any updates.


6. Contact Us

If you have any questions or concerns regarding this Cookie Policy, please contact us at:

Email: info@touchstonelondon.com


10. Minors

Our services are not directed towards children under the age of 18, and we do not knowingly collect personal data from minors. If we discover that a minor has provided us with personal information without parental consent, we will take steps to delete this information promptly.

Compare